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Information Management in Big Data Era

Posted by Anahita | Posted in Data Governance, Information Management | Posted on 01-06-2012

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Traditionally IT maintained all information systems and provided business with the required answers to data and applications, which usually resided on various databases for CRM, ERP and Finance Systems.

This approach no longer can meet the requirements of organisations in what I would like to call the Big Data Era!  The speed in which the information is created and ever increasing growth in the volume of data, does not leave any time for lengthly record management and in what I call Business- IT  -Business cycle. In other word, IT cannot hold a bottleneck for information in the Big Data Era.

So what is the way forward and how the businesses can meet their information requirements for decision making purposes, which require instant access to all relevant data assets.

The answer is to put in place an infrastructure of business oriented  information professional who have both good IT and business management skills supported by an automated underlying technology. These professionals could be grouped to focus on different areas of information requirements and be in charge of focused requirements such as data governance, data stewardship, visual discovery and social/mobile information.

As part of this a framework Master Data Management has to be implemented or if already in place evolve, in order to implement  processes for creating, updating, managing and montitoring the organisations most critical asset: Information! Implementing an MDM structure is not about technology, but how an organisation as a whole takes responsibility for its information. The MDM programme have to include social network side of the business such as customer and supplier sematics in relation to products and services.

There has to be no cycle of IT – Business – IT, but a full integrated information infrastructure that facilitates the fast changing business and information requirements into the hands of multi task  professionals with the support of an automation provided by the underlying technology.

The business never have to wait for information from IT again!